I am the Contact Centre Manager for Caunce O’Hara. I joined the team in January 2023.
My role is to drive the performance of the team to achieve company targets, maintaining high level of customer service whilst abiding by all regulations.
Interests: In my spare time I enjoy DIY around the house and for friends and family along with spending time with my wife and my dogs.
I joined Caunce O’Hara in 2018 and have extensive experience in the telesales environment working as an interal member of the schemes team since then.
I became Team Leader in January 2022 and I’m responsible for ensuring the schemes staff are supported so they have everything they need to provide the very best service to our clients.
Interests: Watching Manchester United. Playing football. Gym.