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Professional Indemnity Insurance

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  • Dedicated handlers to assist with your queries
  • Documents issued instantly via e-mail
  • Access to your own claims team
  • Cover for legal defence costs and compensation bills
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  • "A very helpful, kowledgable and adaptable telephone advisor enabled discussion beyond standard questions in order to secure the most approprite insurance honed to my business deeds and relevant discounts. This led to the most comptitive quote over other larger companies."
  • "I have automatically renewed my indemnity insurance for several years but as I have gradually reduced work commitments I needed to discuss my options prior to making a decision about renewal.
    I found the person I dealt with very helpful and knowledgeable about my options."
  • "All correspondence has always been clear and reply to questions swiftly answered. Cost is very competitive. Would definitely recommend."
  • "Insurance Renewal - Plenty of warning up front as to renewal date, requests for any changes and quote. Reminder leading to actual renewal date. New certificates available on date agreed. Can't complain at all about the service."
  • "Used these before then changed to another broker who could not help me with an update to my insurance. Caunce O'Hara had no problem and set up my insurance in about five minutes. Highly recommended."
  • "I have been with Caunce O'Hara for almost 12 years now and am always very pleased with their service and customer support as well as the costs for the cover."
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Professional Indemnity Insurance (PI) that protects you and your business

No matter how professional, experienced and cautious you are, mistakes can happen. Because of this, any business that provides a professional service to customers should consider professional indemnity insurance for its own peace of mind.

Sometimes referred to as PI insurance or professional liability insurance, this is an important type of insurance cover for a wide range of businesses, freelancers and contractors.

Our PI insurance policy provides protection for your business if a client is unhappy with your work or advice. It also covers legal costs and expenses in defending a claim as well as compensation payable to your client for loss or damages.

Getting professional indemnity insurance cover is quick and simple. You can get cover from less than £7.00 a month, with the option to pay monthly and spread the cost.

Get in touch with the Caunce O’Hara team to discuss the right level of cover for your needs on 0161 833 2100.

Build your own Professional Indemnity insurance quote today


What is professional indemnity insurance?

PI insurance covers the costs of your legal defence and compensation claims if a client takes legal action against you.

If you offer professional advice, services or designs that are incorrect or negligent and your client suffers a financial loss, they can make a claim against you. PI insurance will cover you in this instance.

For professionals offering advice and services in the UK, it is an essential type of insurance. 

If you make an error in your work or leave out something essential, you won’t be liable for the legal costs of putting it right.


What cover does professional indemnity provide?

PI insurance can cover you for mistakes including professional negligence, unintentional breaches of copyright or confidentiality, Data Protection Legislation Prosecution Defence Costs and Loss or Damage Documents.


Do I need PI insurance?

Many professionals will need this type of insurance in order to join their respective professional bodies. Some clients may demand that their freelancers and contractors have professional liability insurance to cover the value of your work.

You could be liable for thousands of pounds if you offer advice or a service which leads to your client losing money.

If you do any of the following business activities, you should consider professional indemnity insurance;

  • Offering advice or professional services to clients as a contractor or consultant
  • Providing designs as an architect or engineer
  • If a client that requests you take our professional liability insurance.
  • Part of an industry regulator or professional body that requires insurance coverage to be a member.

professional indemnity insurance


The following professions benefit from PI insurance cover:

If your work brings you into contact with members of the public, then public liability insurance can be combined with professional liability insurance, which will complement your cover.

Click here to build your own Professional Indemnity insurance quote today


Is PI cover a legal requirement?

PI Insurance is not required by law. However, a wide range of professional and regulatory bodies require its members to carry professional indemnity insurance.

Legal professionals, financial advisers, accountants, certain healthcare professionals and architects may be required to carry indemnity insurance to be a member of their regulatory or professional body.

Even if it isn’t a legal requirement, many businesses, freelancers and contractors can benefit from the protection it offers.


What is the difference between public liability cover and professional indemnity insurance?

Both types of insurance are useful for business owners, however, they offer different types of coverage so it’s important to understand the difference.

While professional indemnity insurance covers you for negligence in the work you do, public liability covers you in the event a member of the public is injured or their property is damaged. Some businesses only need one type of coverage because of the nature of their work, while others will need both.

If you’re unsure about the difference between public liability and professional indemnity insurance, get in touch with our team on 0161 833 2100


What are the different types of professional indemnity cover?

Two ways PI insurance policies are written;

  1. Claims made coverage. You are covered for any claims made for the duration of your coverage, regardless of when the incident actually occurred.
  2. Claims occurring coverage. This will only cover you for work done during the insurance coverage period. Therefore, it is important to understand the terms of your agreement. Our team can help to talk you through the policy options in plain English so you won’t be left in the dark.


How does PI insurance work?

It is important to choose a policy that suits your individual business and industry.

For example, cover for designs will be relevant to an architect, but not to a solicitors practice. Therefore, ensuring that your insurance policy reflects your business needs is essential.

Most policies work on a 12-month basis and you will pay a monthly premium for your cover based on the excess. The excess is the initial part of the claim that is not covered.

As a rule, the higher your excess, the lower your monthly premium. Likewise, if you choose a low excess, you can expect to pay a higher monthly premium.


How much does indemnity insurance cost?

You can get coverage from as little as £78.40 a year. Your premium will depend on the level of cover you choose and the excess amount.

To build your ideal insurance policy, get in touch with our friendly award-winning team today on 0161 833 2100.


What level of professional indemnity cover do I need?

The level of PI cover you need will depend on the value of the work that you do and the potential liability. We can help you build the ideal insurance policy coverage that will protect all areas of your business.



What is Retroactive Cover and do I need it?

Retroactive Cover ensures that the policy you purchase is covering you for all the past work your business has undertaken, providing you are not aware of any issues with your work that could lead to a claim being made against you. It is also providing that uninterrupted cover has been in place to this point.

Freelancers and contractors will often swap insurance providers during their careers. By extending their coverage to include retroactive cover provides them with peace of mind that they are fully covered.

freelance professional indemnity insurance

Does my PI policy cover any substitute I send in my place?

This depends on your PI policy. Some policies include this as standard, others do not, so it is important to check this with your insurance broker.


Can I cancel my policy when my contract finishes?

This is quite a common mistake made by many contractors and freelancers. Cancelling the insurance when your contract ends puts you/your company in the position of being uninsured when a claim is made.

A Professional Indemnity insurance policy is known as a ‘claims made’ policy. This means it pays out for a claim made during the policy period, meaning you need to have the insurance in place when you receive notification of the claim being made against you.

If you cancel your PI policy early it puts you at risk of being uninsured when a claim is made.


What can I do to minimise my chances of a claim being made against me?

There are a number of ways you can work towards ensuring a potentially claim-free career;

  • Get sign-off for each milestone stage of every project you work on.
  • Be certain you can deliver the work required of a project before you sign a contract.
  • Read and understand all of your contracts in full. Get legal advice with this if needs be and retain copies of all documents.
  • Ensure you carry an active policy. Do not leave yourself uninsured.


If you would like to speak to one of our expert team about PI Insurance, please call 0161 833 2100 today, they are on-hand between 8:30am and 5:30pm, Monday to Friday to help with your queries.


Professional Indemnity Insurance Articles, Guides and Answers

Professional indemnity insurance explained. A simple guide to PI.

Freelancers Guide to Professional Indemnity Insurance.

Covering your past work with Retroactive Cover.

6-year Run Off cover to enhance your PI insurance.

Complete your cover

Make sure your business is completely protected. We can also cover you for:

  • Business combined insurance

    In addition to professional indemnity insurance, protect your business with our business combined insurance. This package offers great value, with complete coverage for your business in one simple bundle. Includes:

    • Public liability insurance for £1 million, with the option to increase to £5m, if you have to visit client premises or they visit yours.
    • Employers’ liability insurance for £10 million, covering you for claims from employees for injury or illness during their employment.
    • Office contents insurance up to £5,000 to protect your office contents, computer equipment and furniture against accidental damage and theft, with optional insurance for portable equipment.
    • Directors’ and officers’ liability insurance from £250,000 if you’re held personally responsible in claims against your business by creditors, employees, customers or regulatory bodies like HMRC.
  • Tax enquiry and legal expenses insurance

    Protects your business against the costs of legal action taken against you, including contract disputes, debt recovery, tax, VAT and HMRC investigations. £100,000 cover for just £75 a year.

  • Personal accident and sickness insurance

    24 hour a day protection (not just while you’re at work) against personal accidents or sickness, to make sure you can keep paying the bills. Cover from £50,000 for just £35 a month.

  • Freelance PI Insurance

    Freelancers should have confidence in their work, but we all know that mistakes can happen. Don’t let those mistakes ruin your freelance career with the support of comprehensive professional indemnity insurance. We have nine choices of cover from £50,000 to £5m to protect you if you’re sued for a mistake that happened as a result of your work.

  • Energy PI Insurance

    Energy professional indemnity insurance is probably the most important cover an energy contractor needs. This type of specialist professional indemnity insurance will cover you for claims if you’re sued for a mistake that happened as a result of your work, or if a dissatisfied customer files a negligence claim against you. Choose from five limits of cover from £100,000 to £2m.

  • Professional Practices PI Insurance

    If your business offers professional advice or services, professional practices insurance can help to protect you against the financial blow of compensation claims and legal fees if a client makes a complaint about your work. As a professional practice, this is probably the most important cover you need. Your business will be insured for claims up to £2m if you’re sued for an accident that happened as a result of your work, or if a dissatisfied customer files a negligence claim against you.

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